Withdrawal from the contract of sale

Complaints Form / Withdrawal from the Purchase Contract

Once you have submitted your claim, you will receive a confirmation email. We will process your claim within 30 days.

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Buyer

Name * Last name *

Street and no. *

City * POSTCODE *

Phone * E-mail *

Order details

Order number * Date of purchase * Date of collection

Product name *

What would you like to claim?

Complaints about goods The item is faulty; I would like it repaired, replaced or a refund. Withdrawal from the contract of sale Refunds in accordance with Section 1829 of the Civil Code (within 14 days of receipt).

Description of the fault Brief description of the fault * The circumstances under which the fault was detected Photographs of the fault (optional, max. 5 files, up to 5 MB each)

Upload photos

Withdrawal from the contract

Are you returning the entire order? Yes, I’m returning everything No, just some items

Refunds Bank account for refunds * Account number in the format 123456789/0100 or IBAN.

Preferred method of contact E-mail Phone

Seller: eSelect s.r.o., Tomkova 911, 500 03, Hradec Králové, Company Registration Number: 27468038, VAT Number: CZ27468038

Delivery address: Tomkova 911, 500 03, Hradec Králové The online shop does not accept cash-on-delivery parcels.

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